Law Offices of
Susan Millican O’Brian
and Associates, P.S.

Redmond Town Center
7525 166th Ave NE
Suite D225
Redmond, WA 98052-7828

Phone: (425) 869-8067
Fax: (425) 869-7444
E-mail: Contact Us

Our Client Value Proposition and Pledge

Client Service And Technology

We are dedicated to providing exceptional legal services and client service is a top priority. We have implemented the following client services in an effort to serve you:

CLIENT SERVICE:

  • Legal Assistant specifically assigned to your case
  • Attorneys share cases and provide back up for one another
  • Same day scanning of documents received from opposing party 
  • Internet e-mail messaging
  • Return of telephone calls or answered emails by either Attorney or Legal Assistant, same day in most instances
  • Voice mail
  • Detailed periodic billing statements
  • Major credit card payment options 

TECHNOLOGY:

We use the latest in office and communications technology, including a secured wide area local computer network and provide remote access to our computer. Our data servers are backed up nightly to an off-site storage facility.

 All workstations use the latest operating systems and Windows based applications. We use an integrated software program for document management, e-mail, database management, billing, calendaring, case scheduling and Internet access. Organization and attention to detail are extremely important to us.

We perform research in an electronic format and access that information online. In our opinion we are able to work more quickly and efficiently by utilizing on line electronic research, and that benefits our clients.

We also communicate regularly with our clients via the Internet. As a result, we are more accessible and responsive to our client's needs.

The Law Offices of Susan Millican O'Brian & Associates represents clients located throughout the state of Washington, including the communities of Redmond, Bellevue, Kirkland, Woodinville, Newcastle, Renton, Clyde Hill, Yarrow Point, Medina, Hunts Point, Bothell, Everett, Issaquah, Yarrow Bay, King County, and all of the surrounding areas.